Frequently Asked Questions
Everything you need to know about shopping at Light in the Attic.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day return window for most items in their original, unopened condition. Please contact our support team to initiate a return authorization and receive a shipping label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How can I track my package?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that customers are responsible for any local customs duties or import taxes incurred upon arrival.
What should I do if my item arrives damaged?
If your order is damaged during transit, please take photos of the packaging and the product and contact us within 48 hours of delivery for a replacement or full refund.